Reference

Ketentuan Penggunaan inter33 login untuk Indonesia

These Terms & Conditions govern your account, your transactions via DANA, OVO, GoPay, and QRIS, and every interaction you have with inter33 login — read them carefully before…

Akun & IdentitasPembayaran DANA, OVO, GoPay, QRISHak & Kewajiban PenggunaKebijakan Privasi DataPerubahan Ketentuan
inter33 login Ketentuan Penggunaan inter33 login untuk Indonesia
HUBUNGI TIM KAMI

Cara Menghubungi Kami soal Ketentuan Ini

If any clause in these Terms & Conditions is unclear, or if you want to dispute a decision made under them, our support team is available around the clock — 24 hours…

Live Chat Open the chat widget inside your account dashboard at any hour. Our agents handle terms queries, account holds, and transaction disputes directly — average first response is under three minutes during peak hours.
Email Dukungan Send a detailed message to our support address and we will respond within 24 hours with a reference number. Email is the recommended channel when you need a written record of how a specific clause was interpreted for your account.
Pusat Bantuan Our in-account Help Centre contains the full annotated text of these Terms & Conditions, searchable by keyword. Each article links to the relevant clause so you can navigate directly to the section that applies to your query.
TATA KELOLA & KEPERCAYAAN

Bagaimana Kami Mengelola Data dan Keamanan Akun

Our account-security and data-handling practices are built into these Terms & Conditions, not added as an afterthought.

Pengumpulan Data

We collect only the data required to verify your identity, process your DANA, OVO, GoPay, or QRIS transactions, and maintain your account history. No data is sold to third-party advertisers — your profile stays within our platform ecosystem.

Retensi Data

Account data is retained for as long as your account remains active and for five years after closure, in line with financial record-keeping obligations. You may request a data summary at any point through the Privacy section of your account settings.

Keamanan Akun

We apply two-factor authentication at login and at withdrawal initiation. If an unrecognised device attempts to access your account, we lock the session and send an alert to your registered email address within seconds.

Kebijakan Cookie

We use session cookies to keep you logged in and analytics cookies to measure page performance — no behavioural tracking cookies are placed without your consent. You can adjust cookie preferences at any time via the footer link on every page.

Permintaan Perubahan Data

To update, correct, or delete personal data held on your account, submit a written request through live chat or email. We aim to complete verified data-change requests within seven working days and will confirm completion in writing.

Pelanggaran & Konsekuensi

Any breach of these Terms & Conditions — including providing false identity documents or misusing payment methods like QRIS and DANA — may result in account suspension and forfeiture of pending transactions, as detailed in Section 9 of the full terms document.

Pertanyaan yang Sering Ditanyakan tentang Syarat & Ketentuan

These are the questions we receive most often about our Terms & Conditions. Each answer is drawn directly from the applicable clause so you can locate the source text in your account's Help Centre and verify it yourself.

The complete Terms & Conditions text is available inside your account under Help Centre → Legal. Every clause is numbered and searchable, so you can jump directly to the section covering your specific question without scrolling the entire document.

Yes. We may update these terms at any time. When we do, we will notify you by email and display a notice inside your account dashboard at next login. Continued use of the platform after that notification constitutes acceptance of the revised terms.

Depending on the severity, we may issue a warning, restrict specific account features, suspend the account temporarily, or close it permanently. Pending DANA, OVO, GoPay, or QRIS withdrawals are reviewed case-by-case and may be withheld if fraud is confirmed.

Submit a data-access request via live chat or email with your registered account name and a copy of your verified ID. We aim to provide a structured data export within seven working days, delivered securely to your registered email address.

Core account rules apply uniformly. However, certain features and transaction limits depend on local law and may vary by region. Your account dashboard reflects the specific rules and limits that apply to your registered location at any given time.

We retain your account records for five years after closure to meet financial compliance obligations. After that period, personal identifiers are deleted from our active systems. You may request confirmation of deletion once the retention period has passed.

Raise a formal dispute within 48 hours via email so your case receives a reference number and a documented review. Our compliance team will respond with a written outcome within five working days, citing the specific clause that applies to your situation.